/* ========================================================================
   OR-CARE-STRA CADENCE — DESIGN SYSTEM
   Light Glassmorphism — Teal + Amber Palette
   ======================================================================== */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&family=JetBrains+Mono:wght@400;500;600&display=swap');

:root {
  /* Primary Palette */
  --teal: #14b8a6;
  --teal-dark: #0d9488;
  --teal-light: #5eead4;
  --teal-glow: rgba(20, 184, 166, 0.25);
  --amber: #d97706;
  --amber-light: #f59e0b;
  --amber-bg: rgba(217, 119, 6, 0.1);

  /* Surfaces */
  --slate-50: #f8fafc;
  --slate-100: #f1f5f9;
  --slate-200: #e2e8f0;
  --white: #ffffff;

  /* Risk */
  --red: #dc2626;
  --red-bg: rgba(220, 38, 38, 0.08);
  --amber-risk: #d97706;
  --amber-risk-bg: rgba(217, 119, 6, 0.08);
  --green: #16a34a;
  --green-bg: rgba(22, 163, 74, 0.08);

  /* Text */
  --text-primary: #1e293b;
  --text-secondary: #475569;
  --text-dim: #94a3b8;

  /* Glass — Light Glassmorphism */
  --glass-bg: rgba(255, 255, 255, 0.72);
  --glass-bg-flat: rgba(255, 255, 255, 0.6);
  --glass-bg-strong: rgba(255, 255, 255, 0.85);
  --glass-border: rgba(20, 184, 166, 0.12);
  --glass-border-strong: rgba(20, 184, 166, 0.28);
  --glass-shadow: 0 4px 24px rgba(0, 0, 0, 0.06);
  --glass-shadow-strong: 0 8px 40px rgba(0, 0, 0, 0.1);
  --glass-glow: 0 0 32px rgba(20, 184, 166, 0.08);

  /* Legacy aliases (for inline refs across pages) */
  --gold: var(--teal);
  --gold-dim: var(--teal-dark);
  --gold-light: var(--teal-light);
  --navy-deep: var(--slate-50);

  /* Layout */
  --nav-height: 72px;
  --radius-card: 20px;
  --radius-btn: 12px;
  --radius-badge: 20px;
  --transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

* { margin: 0; padding: 0; box-sizing: border-box; }

body {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
  background: var(--slate-50);
  color: var(--text-primary);
  min-height: 100vh;
  -webkit-font-smoothing: antialiased;
  position: relative;
}

/* Soft gradient ambient background */
body::before {
  content: '';
  position: fixed;
  top: 0; left: 0; right: 0; bottom: 0;
  background:
    radial-gradient(ellipse at 10% 15%, rgba(20, 184, 166, 0.06) 0%, transparent 50%),
    radial-gradient(ellipse at 85% 20%, rgba(217, 119, 6, 0.04) 0%, transparent 40%),
    radial-gradient(ellipse at 25% 75%, rgba(20, 184, 166, 0.04) 0%, transparent 50%),
    radial-gradient(ellipse at 75% 85%, rgba(139, 92, 246, 0.03) 0%, transparent 40%);
  pointer-events: none;
  z-index: 0;
  animation: shimmer 18s ease-in-out infinite alternate;
}

@keyframes shimmer {
  0% { opacity: 0.6; }
  100% { opacity: 1; }
}

/* ========================================================================
   TYPOGRAPHY
   ======================================================================== */

h1 { font-size: 1.75rem; font-weight: 700; letter-spacing: -0.02em; color: var(--text-primary); }
h2 { font-size: 1.25rem; font-weight: 600; letter-spacing: -0.01em; color: var(--text-primary); }
h3 { font-size: 1rem; font-weight: 600; color: var(--text-primary); }
code, .mono { font-family: 'JetBrains Mono', monospace; }

/* ========================================================================
   TOP NAVIGATION — LIGHT GLASS
   ======================================================================== */

.top-nav {
  position: fixed; top: 0; left: 0; right: 0;
  height: var(--nav-height);
  background: rgba(255, 255, 255, 0.82);
  backdrop-filter: blur(24px) saturate(180%);
  -webkit-backdrop-filter: blur(24px) saturate(180%);
  border-bottom: 1px solid rgba(20, 184, 166, 0.1);
  display: flex; align-items: center; justify-content: space-between;
  padding: 0 24px;
  z-index: 1000;
}

/* Teal glow line at top edge */
.top-nav::before {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(20, 184, 166, 0.5), rgba(217, 119, 6, 0.25), transparent);
}

/* Subtle bottom edge */
.top-nav::after {
  content: '';
  position: absolute;
  bottom: 0; left: 10%; right: 10%;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(20, 184, 166, 0.1), transparent);
}

.nav-brand {
  display: flex; align-items: center; gap: 12px;
  text-decoration: none; color: var(--text-primary);
}

.nav-brand img { height: 40px; }

.nav-brand .brand-text {
  display: flex; flex-direction: column; line-height: 1.1;
}

.nav-brand .brand-name {
  font-size: 1rem; font-weight: 700;
  background: linear-gradient(90deg, #0d9488, #8b5cf6, #db2777, #ea580c);
  -webkit-background-clip: text; -webkit-text-fill-color: transparent;
}

.nav-brand .brand-sub {
  font-size: 0.7rem; font-weight: 600; color: var(--teal);
  letter-spacing: 0.2em; text-transform: uppercase;
}

.nav-links {
  display: flex; align-items: center; gap: 4px;
}

.nav-link {
  display: flex; align-items: center; gap: 6px;
  padding: 10px 16px; border-radius: var(--radius-btn);
  color: var(--text-secondary); font-size: 0.8rem; font-weight: 500;
  text-decoration: none; transition: var(--transition);
  position: relative;
}

.nav-link:hover {
  color: var(--text-primary);
  background: rgba(20, 184, 166, 0.06);
}

.nav-link.active {
  color: var(--teal-dark);
  background: linear-gradient(135deg, rgba(20, 184, 166, 0.1) 0%, rgba(20, 184, 166, 0.04) 100%);
  border: 1px solid rgba(20, 184, 166, 0.2);
  box-shadow:
    inset 0 0 12px rgba(20, 184, 166, 0.06),
    0 0 1px rgba(20, 184, 166, 0.4);
}

/* Active bottom glow bar */
.nav-link.active::before {
  content: '';
  position: absolute;
  bottom: -1px; left: 15%; right: 15%;
  height: 2px;
  background: linear-gradient(90deg, transparent, var(--teal), transparent);
  box-shadow: 0 0 8px rgba(20, 184, 166, 0.35);
}

/* Active top highlight */
.nav-link.active::after {
  content: '';
  position: absolute;
  top: 0; left: 15%; right: 15%;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(20, 184, 166, 0.25), transparent);
}

.nav-link svg { width: 16px; height: 16px; }

/* ========================================================================
   PAGE LAYOUT
   ======================================================================== */

.page-content {
  padding: calc(var(--nav-height) + 32px) 24px 32px 24px;
  max-width: 1400px;
  margin: 0 auto;
  position: relative;
  z-index: 1;
}

.page-header {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 32px;
}

.page-header h1 { display: flex; align-items: center; gap: 10px; }
.page-header .subtitle { color: var(--text-secondary); font-size: 0.85rem; margin-top: 4px; }

/* ========================================================================
   GLASS CARDS — LIGHT GLASSMORPHISM
   ======================================================================== */

.glass-card {
  background: var(--glass-bg);
  backdrop-filter: blur(24px) saturate(180%);
  -webkit-backdrop-filter: blur(24px) saturate(180%);
  border: 1px solid var(--glass-border);
  border-radius: var(--radius-card);
  padding: 24px;
  box-shadow: var(--glass-shadow);
  position: relative;
  overflow: hidden;
  transition: var(--transition);
}

/* Top-edge highlight line */
.glass-card::before {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 1px;
  background: linear-gradient(90deg, transparent, rgba(20, 184, 166, 0.25), transparent);
  z-index: 1;
}

.glass-card:hover {
  border-color: var(--glass-border-strong);
  box-shadow: var(--glass-shadow-strong), var(--glass-glow);
  transform: translateY(-3px);
}

.glass-card-strong {
  background: var(--glass-bg-strong);
  border-color: var(--glass-border-strong);
}

/* ========================================================================
   STAT CARDS
   ======================================================================== */

.stats-grid {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 20px; margin-bottom: 32px;
}

.stat-card {
  padding: 24px;
  display: flex; align-items: flex-start; justify-content: space-between;
}

.stat-card .stat-content { flex: 1; }

.stat-card .stat-label {
  font-size: 0.75rem; font-weight: 500; color: var(--text-secondary);
  text-transform: uppercase; letter-spacing: 0.08em;
  margin-bottom: 8px;
}

.stat-card .stat-value {
  font-size: 2rem; font-weight: 800; line-height: 1;
  font-family: 'JetBrains Mono', monospace;
  margin-bottom: 6px;
}

.stat-card .stat-sub {
  font-size: 0.75rem; color: var(--text-dim);
}

.stat-card .stat-trend {
  display: flex; align-items: center; gap: 4px;
  font-size: 0.75rem; font-weight: 500; margin-top: 4px;
}

.stat-card .stat-trend.positive { color: var(--green); }
.stat-card .stat-trend.negative { color: var(--red); }
.stat-card .stat-trend.neutral { color: var(--text-dim); }

/* Stat icon */
.stat-icon {
  width: 48px; height: 48px;
  border-radius: 14px;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
}

.stat-icon svg { width: 22px; height: 22px; }

.stat-icon.gold, .stat-icon.teal {
  background: linear-gradient(135deg, rgba(20, 184, 166, 0.12) 0%, rgba(20, 184, 166, 0.04) 100%);
  color: var(--teal);
}

.stat-icon.green {
  background: linear-gradient(135deg, rgba(22, 163, 74, 0.1) 0%, rgba(22, 163, 74, 0.04) 100%);
  color: var(--green);
}

.stat-icon.red {
  background: linear-gradient(135deg, rgba(220, 38, 38, 0.1) 0%, rgba(220, 38, 38, 0.04) 100%);
  color: var(--red);
}

.stat-icon.amber {
  background: linear-gradient(135deg, rgba(217, 119, 6, 0.1) 0%, rgba(217, 119, 6, 0.04) 100%);
  color: var(--amber);
}

.stat-icon.purple {
  background: linear-gradient(135deg, rgba(139, 92, 246, 0.1) 0%, rgba(139, 92, 246, 0.04) 100%);
  color: #7c3aed;
}

.stat-gold { color: var(--teal); }
.stat-red { color: var(--red); }
.stat-amber { color: var(--amber); }
.stat-green { color: var(--green); }

/* ========================================================================
   BADGES — Darker text for light backgrounds
   ======================================================================== */

.badge {
  display: inline-flex; align-items: center; gap: 4px;
  padding: 4px 10px; border-radius: var(--radius-badge);
  font-size: 0.7rem; font-weight: 600; text-transform: uppercase;
  letter-spacing: 0.04em;
}

.badge-critical { background: rgba(220,38,38,0.1); color: #dc2626; }
.badge-high { background: rgba(220,38,38,0.08); color: #ef4444; }
.badge-medium { background: rgba(217,119,6,0.1); color: #b45309; }
.badge-low { background: rgba(22,163,74,0.08); color: #16a34a; }
.badge-open { background: rgba(220,38,38,0.08); color: #dc2626; }
.badge-in_progress, .badge-in-progress { background: rgba(20,184,166,0.1); color: var(--teal-dark); }
.badge-resolved { background: rgba(22,163,74,0.08); color: #16a34a; }
.badge-completed { background: rgba(22,163,74,0.08); color: #16a34a; }
.badge-running { background: rgba(20,184,166,0.1); color: var(--teal-dark); }
.badge-draft { background: rgba(148,163,184,0.1); color: var(--text-secondary); }
.badge-whatsapp { background: rgba(37,211,102,0.1); color: #15803d; }
.badge-voice { background: rgba(139,92,246,0.1); color: #6d28d9; }
.badge-escalated { background: rgba(220,38,38,0.08); color: #dc2626; }

/* ========================================================================
   TABLE — LIGHT GLASS STYLE
   ======================================================================== */

.data-table {
  width: 100%; border-collapse: collapse;
}

.data-table th {
  text-align: left; padding: 14px 16px;
  font-size: 0.7rem; font-weight: 600; color: var(--text-dim);
  text-transform: uppercase; letter-spacing: 0.06em;
  border-bottom: 1px solid rgba(20, 184, 166, 0.12);
  background: rgba(20, 184, 166, 0.03);
}

.data-table td {
  padding: 14px 16px; font-size: 0.85rem;
  border-bottom: 1px solid rgba(0, 0, 0, 0.05);
  color: var(--text-secondary);
}

.data-table tr {
  transition: var(--transition);
}

.data-table tr:hover td {
  background: rgba(20, 184, 166, 0.04);
  color: var(--text-primary);
}

.data-table .name-cell {
  color: var(--text-primary); font-weight: 500;
}

/* ========================================================================
   BUTTONS
   ======================================================================== */

.btn {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 12px 24px; border-radius: var(--radius-btn);
  font-family: inherit; font-size: 0.85rem; font-weight: 600;
  cursor: pointer; border: none; transition: var(--transition);
  text-decoration: none;
}

.btn-gold {
  background: linear-gradient(135deg, var(--teal), var(--teal-dark));
  color: #ffffff;
  box-shadow: 0 4px 16px rgba(20, 184, 166, 0.25);
}

.btn-gold:hover {
  background: linear-gradient(135deg, var(--teal-light), var(--teal));
  transform: translateY(-2px);
  box-shadow: 0 6px 24px rgba(20, 184, 166, 0.35);
}

.btn-outline {
  background: transparent;
  border: 1px solid var(--glass-border-strong);
  color: var(--teal);
}

.btn-outline:hover {
  background: rgba(20, 184, 166, 0.06);
  border-color: var(--teal);
  transform: translateY(-1px);
}

.btn-sm { padding: 8px 16px; font-size: 0.75rem; }
.btn-lg { padding: 16px 32px; font-size: 1rem; }

/* ========================================================================
   WHATSAPP CHAT BUBBLES
   ======================================================================== */

.chat-container {
  display: flex; flex-direction: column; gap: 10px;
  padding: 20px; max-height: 440px; overflow-y: auto;
}

.chat-bubble {
  max-width: 80%; padding: 12px 16px;
  border-radius: 14px; font-size: 0.85rem;
  line-height: 1.6; position: relative;
}

.chat-bubble.system {
  align-self: flex-start;
  background: rgba(20, 184, 166, 0.08);
  border: 1px solid rgba(20, 184, 166, 0.12);
  color: var(--text-primary);
  border-bottom-left-radius: 4px;
}

.chat-bubble.member {
  align-self: flex-end;
  background: rgba(0, 0, 0, 0.04);
  border: 1px solid rgba(0, 0, 0, 0.06);
  color: var(--text-primary);
  border-bottom-right-radius: 4px;
}

.chat-label {
  font-size: 0.65rem; font-weight: 600;
  text-transform: uppercase; letter-spacing: 0.06em;
  margin-bottom: 4px;
}

.chat-bubble.system .chat-label { color: var(--teal); }
.chat-bubble.member .chat-label { color: var(--text-dim); }

/* ========================================================================
   FILTERS
   ======================================================================== */

.filters-bar {
  display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 24px;
}

.filter-btn {
  padding: 8px 16px; border-radius: var(--radius-badge);
  background: rgba(0, 0, 0, 0.03); border: 1px solid rgba(0, 0, 0, 0.08);
  color: var(--text-secondary); font-size: 0.75rem; font-weight: 500;
  cursor: pointer; transition: var(--transition);
}

.filter-btn:hover, .filter-btn.active {
  background: rgba(20, 184, 166, 0.08);
  border-color: var(--teal);
  color: var(--teal-dark);
}

/* ========================================================================
   PROGRESS BAR
   ======================================================================== */

.progress-bar {
  height: 8px; border-radius: 4px;
  background: rgba(0, 0, 0, 0.05);
  overflow: hidden;
}

.progress-fill {
  height: 100%; border-radius: 4px;
  background: linear-gradient(90deg, var(--teal-dark), var(--teal));
  transition: width 1.2s cubic-bezier(0.4, 0, 0.2, 1);
}

/* ========================================================================
   GRID LAYOUTS
   ======================================================================== */

.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }

/* ========================================================================
   BARRIER LIST
   ======================================================================== */

.barrier-row {
  display: flex; align-items: center; justify-content: space-between;
  padding: 12px 0;
  border-bottom: 1px solid rgba(0, 0, 0, 0.05);
}

.barrier-row:last-child { border-bottom: none; }

.barrier-left {
  display: flex; align-items: center; gap: 12px;
}

.barrier-icon {
  width: 36px; height: 36px;
  border-radius: 10px;
  display: flex; align-items: center; justify-content: center;
  background: rgba(20, 184, 166, 0.08);
  color: var(--teal);
}

.barrier-icon svg { width: 18px; height: 18px; }

.barrier-label {
  font-size: 0.85rem; color: var(--text-primary);
}

.barrier-count {
  font-size: 0.9rem; font-weight: 700; color: var(--teal);
  font-family: 'JetBrains Mono', monospace;
}

/* ========================================================================
   RESPONSIVE
   ======================================================================== */

@media (max-width: 1200px) {
  .stats-grid { grid-template-columns: repeat(2, 1fr); }
}

@media (max-width: 768px) {
  .grid-2, .grid-3 { grid-template-columns: 1fr; }
  .stats-grid { grid-template-columns: repeat(2, 1fr); }
  .nav-links { display: none; }
  .page-content { padding: calc(var(--nav-height) + 20px) 16px 20px; }
}

/* ========================================================================
   ANIMATIONS
   ======================================================================== */

@keyframes fadeInUp {
  from { opacity: 0; transform: translateY(24px); }
  to { opacity: 1; transform: translateY(0); }
}

.fade-in-up {
  animation: fadeInUp 0.6s cubic-bezier(0.4, 0, 0.2, 1) forwards;
  opacity: 0;
}

.delay-1 { animation-delay: 0.1s; }
.delay-2 { animation-delay: 0.2s; }
.delay-3 { animation-delay: 0.3s; }
.delay-4 { animation-delay: 0.4s; }
.delay-5 { animation-delay: 0.5s; }

@keyframes pulse-teal {
  0%, 100% { box-shadow: 0 0 0 0 rgba(20, 184, 166, 0.25); }
  50% { box-shadow: 0 0 0 8px rgba(20, 184, 166, 0); }
}

.pulse-gold { animation: pulse-teal 2s ease infinite; }

/* ========================================================================
   SCROLLBAR
   ======================================================================== */

::-webkit-scrollbar { width: 6px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: rgba(20, 184, 166, 0.2); border-radius: 3px; }
::-webkit-scrollbar-thumb:hover { background: rgba(20, 184, 166, 0.4); }

/* ========================================================================
   LOADING & EMPTY
   ======================================================================== */

.loading-spinner {
  width: 32px; height: 32px; border: 3px solid rgba(20, 184, 166, 0.15);
  border-top-color: var(--teal); border-radius: 50%;
  animation: spin 0.8s linear infinite;
  margin: 40px auto;
}

@keyframes spin { to { transform: rotate(360deg); } }

.empty-state {
  text-align: center; padding: 60px 20px;
  color: var(--text-dim);
}

.empty-state svg { width: 48px; height: 48px; margin-bottom: 16px; opacity: 0.4; }

/* ========================================================================
   CHANNEL INDICATORS (SVG-based, no emoji)
   ======================================================================== */

.channel-indicator {
  display: flex; align-items: center; gap: 6px;
  font-size: 0.65rem; color: var(--text-dim);
  margin-bottom: 12px;
}

.channel-indicator svg { width: 14px; height: 14px; }
.channel-indicator.whatsapp svg { color: #16a34a; }
.channel-indicator.voice svg { color: #7c3aed; }